« Podcasting for Sales Leads | Main | LYING FOR LEADS: Part One »

Jul14
LYING FOR LEADS: Part Two

Part two of Bob Bly's article on deceptive tactics in an effort to get sales leads:

Another example ...

Sy Sperling, founder of the Hair Club for Men, used a booklet called "The Consumer's Guide to Hair Replacement" as his bait piece. It worked because the topic - a comparison of the various hair-replacement options available to consumers - was both educational and related to the Hair Club's product (a type of hair weave).

The company generated thousands of leads every month - and closed enough of them to generate $60 million in annual sales.

One final tip: When you give away free information, make sure what you give away not only provides valuable free content but also moves the prospect closer to making a purchase.

"Once," said Sperling, "we decided to give away a book on hair loss instead of our own consumer's guide. This was a book published by a regular book publisher. The phone rang off the hook, and we thought the campaign was going to be a huge success.

"But we didn't convert many of those leads to sales. The campaign was a disaster and cost us a fortune.

"People were eager to get a free book just for the sake of getting a free book, but were not necessarily interested in hair replacement. The book, unlike our consumer's guide, did not sell Hair Club or our product enough to generate sufficient interest."


2 Comments/Trackbacks




Good stuff from you and Bob. Raises the question about a free offer being 'information' in the the age of the internet.

I make my living in insurance marketing, and I totally agree that the free report you provide must encourage people to do business with you. Truth is, creating reports takes time, and if you don't charge for the report, you need to do what you can to encourage those who buy. I only know the insurance industry and the whole game of selling insurance, but I do know that life insurance leads are much more likely to become clients if you provide them with great information at no cost, and have a genuine interest in their situation.

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