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Sep29
Why Don't Sales People Fight For Referrals? - PART TWO

Here's the rest of author Bob Burg's answer to my question, "Why don't salespeople work hard to get referrals?"  If you missed part one of his answer, go back and read it.

Here's ther rest of his thoughts on the subject:

"I remember being brought in by a very big insurance company to work on helping to get their agents to be totally independent in terms of generating business. Up to that time, company-generated leads had been their biggest source of new prospects. However, things had begun to change and the company-generated leads were becoming fewer both in terms of quantity and quality.

 

The company wanted to teach them how to get really great at generating referrals. What I quickly found out was that the “mechanics” (the how-to) was the easy part. The difficult part was getting them over their fear. From that point on, the first thing I began to teach at my “Endless Referrals” seminars is how to overcome the fear. Once they do that, the how-to is easy. And, fortunately, the company’s referral-based business began to explode."

For me, this was really thought provoking.  I don't know if I would haveI'm terrified of losing the sale!  I can't bring myself to ask for a referral! identified "fear" as a reason I didn't get referrals in the past...but it makes sense.  We're afraid to lose the sale...we're afraid to "bother" the decision maker...on and on and on.

Don't let fear handcuff your referral efforts. 

 


1 Comments/Trackbacks




It just goes to show that being proactive and genuine is all a big part of securing a lead, and eventually the sale. People are really afraid of failure, and they're afraid of being turned down. It can be embarrassing after all. The secret to getting a lot of leads and sales is overcoming that fear and just going for it. This is definitely what helps us increase our life insurance leads and sales. The combination of being proactive and genuine. Have confidence knowing that what you have to offer, CAN help the person you are talking to.

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